TechniPhi is Hiring an Account Manager!

To apply email your resume and cover letter to ellen@techniphi.com.

TechiPhi Account Manager Position:

The Account Manager will serve as the primary point of contact for training and support for all TechniPhi clients and users. He/She will lead the marketing efforts and social media channels for the company and position him/her self and the company as the industry leader in technology to help fraternity and sorority grow.

The AccountManager reports to the Sales and Marketing Director of TechniPhi. PRIMARY ROLE RESPONSIBILITIES

Communication & Relationships

  • Build and maintain relationships with all existing technology clients and partners.
  • Audit, edit and create world-class on boarding resources for all technology verticals and users.
  • Provide and be available for on site trainings and workshops for current and future clients.
  • Work as a part of TechniPhi team to evaluate clients needs, determine upgrades and future products, and create new ways to help organizations grow through technology.
  • Attend important industry conferences to represent company(s) as needed including but not limited to: AFLV, AFA, FEA, NIC, NPC, PFA.
  • Position yourself and TechniPhi as the industry leader in technology solutions that help fraternities and sororities grow.
  • Build and maintain close working relationships with all staff from PhiredUp, Innova and TechniPhi.
  • Work collaborative to trainandgarnerfeedback from PhiredUp staffon technology solutions.
  • Uphold, at all times, the values, mission and purpose of PhiredUp Productions and it’s subsidiary companies TechniPhi and Innova at all times and in all endeavors.

AccountManagement

  • Serve as the primary point of contact for all technology demos, training, and on boarding.
  • Provide technical support to TechniPhi clients and users.
  • Lead the 24-hour technical support during heavy primary recruitment seasons of January, February, August and September.
  • Work with Operations Staff to manage renewals, contracting, and invoicing of clients.
  • Manage the collection of follow-up surveys, product recommendations and upgrade requests.
  • Manage the renewal process for all existing clients and users.

Sales andMarketing

  • Support and participate in the sales processes of the company for new and future clients and products.
  • Work with sales and marketing team to assess client needs, create proposals, and participate in sales meetings/call with future clients.
  • Manage all TechniPhi Social Media channels.
  • Collect and manage the collection of all TechniPhi client testimonials.
  • Oversee the execution of the TechniPhi Marketing Plan

To apply email your resume and cover letter to ellen@techniphi.com.

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