ChapterBuilder – Information is Power!

by Chris Buck

When we meet with a potential member, it is typically in a one-on-one meeting or in a small group. This is the best strategy because it helps foster relationships and does not overwhelm the perspective member. But, there can be a problem with these interpersonal interactions. During those meetings, we are often learning a lot of valuable information about the new people we’re meeting, but the problem is that we’re not sharing that information properly (or worse we losing or forgetting it). Then, we’ll hold a bid discussion and have members voting on a potential member they have never met or know very little details about. It is kind of scary to consider letting someone join your organization for life when you can’t even remember where they’re from, what they like to do, or what they’re studying in school.

One of the most valuable features ChapterBuilder has to offer is the potential new member profile that allows users to log key information and write notes. This can be your PNM information hub. This feature can help you solve that pesky problem of losing or forgetting information, and assists in ensuring all members are more informed about the members they’re voting on. Any member should be able to log in to a PNM profile, view the PNM information, and review the notes. They can take the following things away for it:

  • Know what interactions that chapter has had with the perspective member; has she attended events? What members have met with him?
  • Know that person’s passions, interests and pursuits – what are they looking to get out of the college? What matters to them?
  • Know any concerns or information that we as an organization want to discover so we can make the best decisions.
  • Know the next step in the recruitment process for this perspective member.

I am often told by fraternity and sorority members that they forget to log information or that it’s too much work. Remember, we are asking people to join our organizations for life and that they will be representing us for the day they take that first oath, so we can’t afford to be uninformed about someone.

To help make it easier, ChapterBuilder offers an iPhone app that can help you log the information you learned immediately following an interaction. Just pull up the app, click on the PNMs profile, and share the information right after your meeting!

If you are not sure what a good note should look like just remember to answer the following:

  • What happened? (Did you meet for coffee? Did they attend a small activity?)
  • What did you learn? (Passions, pursuits, interests, etc.)
  • What else do we need to know?
  • Next steps (invite them to something? Should a specific member follow up? Do we need to create a task or alert to remind us?)

If you do this properly each time, you will craft a good note that will contain some valuable information to help inform the rest of your chapter!

American activist Robin Morgan said, “Knowledge is power. Information is power. The secreting or hoarding of knowledge or information may be an act of tyranny camouflaged as humility.” So, don’t withhold the information you learn about perspective member… share it!