U of North Dakota Pi Beta Phi Women Succeed with ChapterBuilder

ChapterBuilder is a tool built for year-round, values-based recruitment. So it is no surprise when a sorority chapter committed to “COB” (Continuous Open Bidding) finds success using the tool.

One such chapter, the Pi Beta Phi chatper at the University of North Dakota, shared an anecdote about their COB success.

Pi Beta Phi North Dakota Alpha

“Spring recruitment went amazingly! And we broke a chapter record for the size of our spring recruitment class (also earning the largest spring class campus wide this year and second largest in history!) The work of the whole chapter made it possible, but especially the work of our COB group leaders, who used ChapterBuilder EXTENSIVELY during the winter and spring work to track our top potential recruits and make sure we were following up. It added a huge ease of communication to those leading the charge, as we were able to check in with one another and stay on the same page in between meetings. I can honestly say ChapterBuilder was a game changer and our success was measured in pledged new members! The leadership team feels comfortable with ChapterBuilder (it’s a beautifully designed site!)”

Carrie Sandstrom
Vice President of Membership
ND Alpha Pi Beta Phi

ChapterBuilder Mobile App Ready + Automatic Leads Are Waiting For You

Over 10,000 members — like you — have chosen ChapterBuilder as the center of your recruitment system. THANK YOU!! We love your excitement. You’ve filled the ideas forum with brilliant suggestions. Keep it coming! We’re listening to your requests for even more technology upgrades.

We are proud to tell you: two more major upgrades are ready!


The new iOS app is ready for all ChapterBuilder users. That’s you! Download or upgrade now for iPhone or Android.

A few features worth getting excited about:

  • Swipe to Endorse. Now every member can endorse PNM’s with an easy “flick of the thumb” for quick feedback from every member of your chapter. Knowing which members endorse which PNMs will help make your selection process easier and smoother.
  • Call, text, and email PNMs directly from the ChapterBuilder app and all your notes will be automatically logged in the PNM profile for you.
  • $0.00. Beginner account users get the app free for 30 days (then $2.99). Standard & Pro level users have unlimited free access for every member of the chapter all year long.

Standard and Pro version users can get even more excited:

  • Bulk text PNMs from the web platform with [insert first name] automation so they have a personalized experience. PNM replies forward to your mobile device through the ChapterBuilder app via push notification for personalized recruitment on the go.
  • Texts and calls with PNMs automatically log notes in ChapterBuilder for you.
  • Custom recruitment phone number is ready for activation (Yes, just like Google Voice). Calls/texts will forward automatically to your personal mobile device.

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ChapterBuilder is helping you meet high quality students. We’re putting leads of non-Greek students directly on your ChapterBuilder account for you to help your chapter meet more quality people on campus. To make these leads easier to identify, you’ll see a bright yellow star next to their name in the PNM list on the left side of the screen.

Q: Who are these “yellow star” names in my ChapterBuilder account?
It sounds too good to be true, but we promise it’s real. ChapterBuilder gathers names and contact information of non-Greek students and puts their PNM profiles directly on your ChapterBuilder account for you. These leads have a “yellow star” next to their name.

Screen Shot 2015-09-09 at 8.21.49 PM

Q: Where did these “yellow star” names come from?
We are constantly developing new ways to help you generate quality leads. Currently, this includes friend referrals from other students as they register for formal recruitment, a national marketing campaign called ReThinkGreek, leads from our partner Councils, and more.

Q: How can I tell where the “yellow star” lead came from?
Click on their PNM profile. Next to their photo at the top of the screen you’ll see details about how they were recommended to your chapter.

Screen Shot 2015-09-09 at 8.22.01 PM

Q: How many “yellow star” leads are there?
30,000+ non-Greek students have been introduced this Fall to chapters that use ChapterBuilder! Thousands more are being added every week to help you keep your year-round recruitment going strong.

Q: How should I contact them and what do I say?
The “yellow star” leads we send you are special. Your chapter will get the best results if you reach out to them with a personal message (we recommend a phone call). These are probably NOT people who signed up for formal rush. So, you’ll want to avoid bulk messages or invitations to rush events. Reference the referral source when you contact them. Our partners at Phired Up Productions have drafted some recommended phone call and text message scripts for your use (see below).

The ChapterBuilder team will continue to work hard for you. Thank you for trusting us to innovate recruitment with you. #SpreadsheetsAreDead


David Lecko & TechniPhi Support Team



Here is a sample script for a phone call to a lead named “Casey” who was added to your list through one of the ChapterBuilder leads generators.

“Casey! This is [MEMBER NAME]. I don’t think we’ve met before, but…

OPTION A: I got your name from [REFERRER NAME]. Do you know [REFERRER NAME]?
OPTION B: I think you checked out the ReThinkGreek.com website. Thanks for connecting with our fraternity/sorority community.

“I’m a member of [ORGANIZATION NAME], and I’m trying to meet up-and-coming student leaders on campus. If we got connected, that probably means we should learn more about each other. Are you on campus this week?

“Perfect. Let’s meet on campus at the coffee shop in the Student Union. I want to ask your opinion on a few things we’re doing to reach out to new student leaders. What day/time works best with your schedule?


Here are some sample texts to reach out to a lead named “Casey” who was added to your list through one of the ChapterBuilder leads generators.

  • “Hi Casey. This is [MEMBER NAME]. Are you on campus today? [REFERRER NAME] suggested we sit down to talk.”
  • “Hi Casey. This is [MEMBER NAME]. Saw you checked out the #ReThinkGreek site. I’d love to share more. What time do you get out of class today?”
  • “Hi Casey. I’m a member of [ORGANIZATION NAME]. My name is [MEMBER NAME]. Heard you might want to learn more. Are you on campus today?”

New Software To Transform Fraternity/Sorority Recruitment Launched To The Public


Contact: Jessica Gendron Williams


Carmel, Indiana – A new technology built to help fraternities and sororities recruit higher quantities of higher quality people was launched to the public today. The software — called ChapterBuilder — already has over 100,000 potential new members flowing through the system thanks to nearly 1000 active chapters already utilizing the software during its pre-launch phase. Today ChapterBuilder is available to all fraternities and sororities who want a simple yet sophisticated Names List tool to manage year-round, values-based recruitment.


TechniPhi, a company focused on sharing the life-changing gift of Greek Life with more high quality people, “soft launched” ChapterBuilder in 2013. Five semesters of testing and upgrading the software have provided a base of raving fans and evidence that the tool is ready to become the standard for every fraternity/sorority chapter in the world.




There is no barrier to entry. “The beginner version of ChapterBuilder does everything a Google spreadsheet does and more, and it’s 100% FREE. $0 dollars. No catch.” This from Josh Orendi, a founder of TechniPhi. “This is our gift to the industry.” The standard version of ChapterBuilder costs $500 and is by far the most technologically advanced tool the fraternity/sorority world has ever seen.Orendi continued, “Most organizations are telling us they’ll see a return on their investment in the standard version of ChapterBuilder if it helps them add just 1 or 2 new members.”


Interested fraternities or sororities should visit www.ChapterBuilder.com for a demo.


ChapterBuilder is a tool to manage the relationship between potential members and the chapter. The software is a web-based system usable by any chapter member, consultant, or advisor, anywhere in the world. ChapterBuilder is accessible on any computer, tablet, or phone with an internet connection (an app is available from the Android or Apple app stores).


Orendi shared in a statement from the company, “This technology is long overdue. Every professional industry in the world — sales, marketing, nonprofit, fundraising, military, political campaigns — they all use customer relationship management (CRM) software specific to their audience. There is nothing new about TechniPhi’s approach. What is new is that fraternity/sorority recruitment experts have created custom software specifically for fraternity/sorority chapters with features that have never been available until now. It’s crazy to think that we expect our undergraduates to recruit the best of the best on their campus from an Excel or Google spreadsheet. Spreadsheets are dead!”


Orendi continued, “I find myself reminding even our most seasoned Greek Life leaders that we are an industry of 9 million members, nearly a million top undergraduate leaders, hundreds of millions of dollars of revenue, many of the most capable leaders on the planet who want nothing more than to make their chapters great … and we’ve been expecting them to do it with a rush week sign up sheet. We have the technology now.”


Over 40 Inter/national fraternity and sorority headquarters have committed to join TechniPhi for the August 2015 launch of ChapterBuilder. Dozens of campus partners are lining up to pilot the council version of ChapterBuilder this fall.




Jessica Gendron Williams, CEO of TechniPhi and its sister companies Innova and Phired Up Productions, said, “We are not a technology company trying to figure out recruitment. We are a team of recruitment experts bringing the best technology in the world to fraternity/sorority.” She continued, “It would be a mistake to only view ChapterBuilder as recruitment software to make chapters bigger.ChapterBuilder can make chapters safer, more selective, and more inclusive….  ChapterBuilder lowers risks associated with traditional rush. It is a tool to shape year-round, values-based recruitment. ChapterBuilder puts relationships first and places values front and center in recruitment.


“My biggest surprise going into this fall has come from Executive Directors of the national organizations.” Said David Lecko, the software’s lead programmer, “Consistently we’re hearing them tell us that they appreciate that ROI of ChapterBuilder by adding quantity of members, but they are far more interested the software’s innovations that are making quality control available for the first time.”


“Fraternity/sorority alumni leaders from outside the bubble of higher education are giving us consistent feedback that this is a no-brainer,” said Orendi. “Most are already using a CRM tool in their workplace and volunteer roles outside of Greek Life. They are telling us they can’t believe this didn’t already exist and that they’re thrilled to see that undergraduates are learning how to use a system/software that mirrors what they’ll be expected to know in their future careers.”


Early users of ChapterBuilder are raving about simplicity and ease of use. Communication tools like personalized bulk texting/emailing, social media integration, mobile ready app, virtual coach that lives inside the software, customizations, and advanced analytics are all poised to shake up the way recruitment has been done by Greek organizations for decades.

Visit www.ChapterBuilder.com for more information.

TechniPhi creates technology solutions to grow fraternities and sororities. ChapterBuilder joins TechniPhi’s formal recruitment software called CampusDirector as a key product offered by the company. In 2014 TechniPhi was formed by the leaders of Phired Up Productions, along with the acquisition of a marketing company called Innova. The three companies, based in Carmel, Indiana, work closely together to provide education, technology and marketing solutions that grow the fraternal movement.

Launch Partners Include:

  • Acacia
  • Alpha Gamma Delta
  • Alpha Omicron Pi
  • Alpha Sigma Phi
  • Alpha Tau Omega
  • Chi Phi
  • Chi Psi
  • Delta Chi
  • Delta Phi Epsilon
  • Delta Sigma Phi
  • Delta Tau Delta
  • Gamma Phi Beta
  • Kappa Delta Rho
  • Lambda Chi Alpha
  • Phi Delta Theta
  • Phi Gamma Delta
  • Phi Kappa Psi
  • Phi Kappa Sigma
  • Phi Kappa Tau
  • Phi Kappa Theta
  • Phi Mu Delta
  • Pi Beta Phi
  • Pi Kappa Alpha
  • Pi Lambda Phi
  • Sigma Alpha Mu
  • Sigma Chi
  • Sigma Nu
  • Sigma Pi
  • Sigma Sigma Sigma
  • Sigma Tau Gamma
  • Theta Tau
  • Zeta Beta Tau

Campus Launch Partners:

  • Arizona State University
  • Baldwin Wallace
  • Georgia Tech
  • Iowa State
  • Kansas State
  • Michigan State
  • Robert Morris University
  • Southern Illinois University
  • Texas State
  • University of Central Oklahoma
  • University of Houston

#  #  #

5 Steps to Coach From a Distance – Part 1

You’ll freak out, Expansion Directors, Chapter Services Staff, and Alumni.

We love the work that we do. We’re often invested in the success  of our chapters’ growth, yet due to geography, only see our chapter members face-to-face once per year.

Sometimes our conversations go something like Q: “How’s recruitment going?” A: “Good. We met a lot of people this week. Really excited!” The answers we hear from our distant brothers or sisters are the best answers available, yet if they follow up with sub-par results, we’re not sure how to fix the problem.

With ChapterBuilder, you can track recruitment analytics in real time, drive more pointed conversations, and measure the effectiveness of your annual face-to-face visit! Building relationships is an art and a science. This guide focuses the science, using ChapterBuilder to coach effectively from a distance.

1) Coaching Points: Overviewcoachguide1

How many PNMs are on our list? 512
How many did we add in the last week? 107     In the last 30 days, 90 days?
How often do we contact a PNM on average? Every 6 days
How many PNMs have we communicated with this week? 55% of total list

We organize our process with PNM statuses. When you meet a pnm their status is “needs to be contacted.” There are 4 status levels before joining. How long does it take for a PNM to join? 8 days * 4 status levels = 32 days.

2) Coaching points: Activity Graphcoachguide2

Our goal is to meet as many PNMs in person as possible. If we want to maximize the number of interviews/1-1 meetings we schedule throughout the week, when should we reach out to schedule the meetings?

Activity peaks at the beginning of the week. Allowing us to schedule meetings of the rest of the week.

We want to continuously improve. How did our effort compare to last week? Blue line= this week. Grey line= last week. We showed improvement!

3) Coaching points: Referralscoachguide3

We want to spend effort where we are most effective. We want to repeat good practices on future projects. What activities generated the most names? Spring no bid list!

4) Coaching points: Names List

Screen Shot 2015-03-27 at 11.10.39 AM

We want to know our members well before we invite them to join. We want to track our relationships in order to have the best chances of reaching our goal. How many times did we talk to our PNMs before they joined?

Blue arrow We only spoke one time.

Strong relationships involve frequent communication. Have we been out of touch with anybody?

Red arrow We can sort our list by date recently contacted.We can see we haven’t talked to Josh and Marissa since February

5) Coaching points: Phone Calls

Screen Shot 2015-03-27 at 11.11.03 AM

Calling potential new members can be an effective want to setup a meeting. 

How many calls has our team made? 1

Who on our team is calling more people and what can we learn from them? 

Average call time 4 minutes

Great interactions build great relationships. After a long day of meeting people, we’re tired when it is time to roll calls at the end of the day. 50% of our calls go to voicemail. Are we able to keep our message on-point and well delivered when rolling calls?

50% of our calls go to Voicemail. Who is responding to answering machines most effectively? Are they taking advantage of the pre-written text messages and pre-recorded voicemails? 

When we finish a full day of recruitment and it’s time to roll calls, we can be tired. These advanced call features can help us save energy for the calls who pick-up, while increasing our message consistency for those calls that go to voicemail.

Next Steps:

Use one of the five coaching areas in this blog to drive a conversation with one of your chapters!

Stay tuned for Coaching from a Distance – Part 2.

Create a 5-Star Experience for Your Potential New Members

Would you like your potential new members to have a 5-star experience every time they meet one of your chapter members? One way to make that possible is to use a relationship management tool. We think you’ll relate to this story below. Read on!

Do you remember your first college campus visit?

Your parents were probably there with you, you took a tour together, and the entire experience was likely personalized and well planned for you by the university. This was no accident.

New Student Prientation

Enter Cole Grieves and Kiley Moody. They personalize the New Student Experience for prospective students at Kansas State University. They couldn’t do it without a CRM (customer relationship management) tool specifically designed for their new student process.

When it comes to prospective students, Cole and Kiley learn about the prospective student, help them experience what the university has to offer, and work with the student to find where they best fit (does this sound familiar to fraternity/sorority recruitment?).

“We work with 20,000+ prospective students. That’s a lot to build a relationship with. But with CRM, we can say to each one “remember when you came to our event in October?” Students are blown away that we remember,” says Kiley.

“Everything used to be on spreadsheets and paper. We used to move documents from one inbox to another,” Cole chimes in.

I asked more about their transition to CRM. Here are a few points they shared:

- CRM simplifies everything – K

- We have 45 people in the office. CRM lets us keep everybody on the same page. – K

- Prior to a meeting or activity with a prospective student, we’re usually getting things ready. CRM can send the attendees automatic reminders, so we can focus on other details needed to make an event great. – C

- When we have an event, if we have to cancel at the last minute, we can quickly mass-communicate with everyone. We used to have to rush and send 30 individual emails or texts. Communication is now easier and faster. – C

- If we work with 1000 students, and we make 2 errors, you might think that is pretty good odds. But for those 2 students, their experience is ruined. CRM lets us reduce errors and ensure everyone gets the great experience they deserve. – C

Kiley and Cole are just one example where a CRM can help build relationships. Nearly every industry in the world has a CRM specific to their needs. Now fraternities and sororities do to. Curious how you can build 5-Star relationships with more potential new members then ever before? Visit ChapterBuilder.com to request a complimentary demonstration.

The Power of Notes and Tags

Today we have a special message to share with you. We’re talking about the most important habit for tracking relationships: tracking notes.

First, notes allow you to make each PNM interaction personalized. Before reaching out to a potential, review the notes your team has entered in ChapterBuilder. See what they last talked about or what their interests/concerns are.

Second, notes help make bid voting objective and help get more members involved in recruitment. If you think a PNM is a good fit for your group, enter a note with an example (how does the PNM demonstrate your <a href=’http://youtu.be/m3beKarRuBc’>values</a>?). When you vote on new members, bring up the notes as discussion points.

Third, notes give you a leading indicator of recruitment success. One chapter told us they noticed 0 PNM notes were entered. This was a red flag. They found out the VP of recruitment needed extra support. Thanks to checking the PNM notes as a leading indicator, the chapter got recrutiment back on track with plenty of time left in the semester to recruit new members.

Each time your team enters a note, they must select a tag. Tags track each type of note (made contact with PNM, PNM attended a chapter activity, etc). This allows your chapter to track results-driving behaviors and make sure your chapter stays on track.

Track Recruitment Progress

Here’s how your team can enter a note each time you interact with a potential new member:
- Sign into ChapterBuilder on your phone or computer
- Click on the PNM to open the PNM profile page
- Write a note and select a tag
- View previous notes by scrolling down on the page prior to meeting a new PNM, so you you remember

4 Seasons IFCs Grow with Technology

The following content was created with attendees of the 2015 IFC Academy hosted by http://www.nicindy.org/

Imagine walking to a large sporting event in a big city. Crowds approach the stadium on both sides of the street. One man stands at the corner holding a sign and shouting as people walk by. Nobody pays attention…


Almost every IFC (Interfraternity Council) in North America delivers a message to attract students to their Campus Greek Community. How do we measure the effectiveness of your IFC marketing?

The most popular answer is “to get our name out on campus.”

That’s the opposite of what produces results. If all we’re doing is shouting at our audience like the man on the street corner – then we’re not building a relationship with anyone.

The goal is to get potential new members’ names in your IFC database. Once you have their name, then you can build a relationship with them.

Nearly every IFC dabbles in technology with a database, twitter account, or website. Here are a few smart ways IFCs shared they’re using technology to put more names into their database year-round:


Cookout/ Flag Football/ Tailgate

Before your event, your IFC can run an electronic sign-up form - ChapterBuilder can automatically push those leads to all chapters. No longer does each chapter have to collect names individually. Each PNM can be sure he only has to enter his name once in order for every chapter to obtain his contact information.

Sorority Recommendations

Your campus Panhellenic Community may host a bid day or pre-recruitment welcome. Collaborate with your Panhellenic Community to ask Sorority New Members if they’d like to refer any men to go through the fraternity recruitment process. Use an electronic sign up form and distribute to Sorority New Members. Every women on their mobile device can enter “Who are the guys you’d recommend to go through the fraternity recruitment process?”

List of Incoming Freshmen

Many Registrars or Admissions offices are happy to provide you a list of incoming freshmen. Work through your Greek Life office to request the list from the appropriate professional on your campus. Your IFC can upload spreadsheets into ChapterBuilder – we’ll push the names to every chapter in your council.


Hot Chocolate Day

When it’s cold on campus, everyone appreciates a little warmth in their life. Your IFC can setup a table outside to distribute hot chocolate. Your newly made friends will smile – and you can ask them if they’d like to know about future hot chocolate opportunities. Put a URL on the cup where they can register to get notifications. They’ll leave happy, and you’ll have a list of warm leads (pun intended).



Your IFC may organize Philanthropy events throughout the year. One IFC grew their names list while serving a local church. Through service, this IFC showed the church some of the top students at their school. Afterwards, the IFC asked the church representative if they knew any new/incoming students who might appreciate connecting with involved students on campus. Provide the Philanthropy host an electronic form where they can enter their referred names.

Email Blast

The Ohio State University works with a credible university contact to send an email blast to incoming students. Find a credible person on your campus (like your University President) who endorses Greek Life to author a message – and include a URL where incoming students can learn more about your community.

Formal recruitment

For campuses who conduct formal IFC recruitment – you’ll appreciate that a little planning makes a better experience for your chapters AND new members. Use technology to plan your event schedule, collect registration fees, and communicate with everyone during recruitment. A tool like CampusDirector may improve your formal process.


Freshmen move-in

Purdue’s Greek Community created an app that shows newcomers the location of all fraternity and sorority houses. It shows the best route to buildings on campus, and includes a clickable map for more information.


Know your campus’ orientation dates. Know what technologies incoming freshmen use – use those technologies to create a positive, informative experience. Learn how a group at Colgate University took over Yik Yak with a positive, informative message for a day.

Scholarship applications

Many IFCs are curious. They ask, “How do we meet with or build relationships with people who don’t live near the school?” Some IFCs reserve a portion of their budget to host a scholarship for incoming freshmen. During the selection process, use video chat to interview candidates. Then when the new students arrive on campus, you’ll both know a familiar face!

Want to demo the latest technology for IFCs on a mission to grow? Request a ChapterBuilder or CampusDirector demo here.

Get Consistent Recruitment Results by Involving More of Your Members

Have you ever heard of the saying “divide and conquer?” It really works!

We know that tracking relationships is important for achieving recruitment goals. Now we have data showing how to track more relationships by getting more chapter members involved in recruitment.

A recent study of 30 chapters showed a direct correlation between number of team members with access to a tracking tool, and the frequency of contact with PNMs. More users = more tracking. Check it out:

Study of 30 Chapters

Notice when the number of users turns orange (more users), the relationship tracking turns blue (fewer days between PNM contact), and vice versa. This suggests if you want to track and build more relationships, one thing you might try is adding more team members to your relationship tracking tool.

Here’s how to add team members in ChapterBuilder.

For more recruitment tips, visit our tutorials.

Resolution for: sign in trouble, redirect-loop, can’t load page

It came to our attention that a portion of you have experienced trouble signing in to ChapterBuilder. This might show up as an error message in your browser:

"This webpage has a redirect loop" -- One of the possible error messages you may be receiving.

“This webpage has a redirect loop” — One of the possible error messages you may be receiving.

Clearing your cookies should take care of the problem (see instructions for clearing cookies here)

After you clear your cookies, the site should work for you as normal. ​We’ve made some adjustments on our end in attempt to prevent that from happening again.

If the issue does happen again, clearing your cookies should fix the problem. It is also important that you please let us know if the issue occurs again – as we may need to make further adjustments on our side.

Please let us know by reaching us for help and support.

How to track more relationships, using a Google doc Names List or ChapterBuilder, to recruit the best people for your group.

Your organization does great things, and in order to do great things, you need great people. What if you had better relationships with more high quality people?

At TechniPhi, Inc, we believe more high quality members in fraternities and sororities makes the world a better place. We studied best practices from top performing teams, and created ChapterBuilder specifically to help fraternities and sororities recruit. This post will show you the familiar standard of tracking potential new members — the google doc names list — and show how basic knowledge of that tool can help you get started in ChapterBuilder.

Have you ever seen one of these?

Google Doc Names List - the tried and true standard for fraternity and sorority recruitment... an outdated practice.

Google Doc Names List – the tried and true standard for fraternity and sorority recruitment… quickly becoming an outdated practice.

Up until now, top performing fraternity and sorority chapters have used this tool (the google doc names list) to track relationships with potential new members (PNMs). If you’re not tracking relationships with PNMs — that’s ok — let me share a story to capture why you might consider tracking.

For the past 9 months, I have been working towards a long-term goal: completing an Ironman. For those who don’t know, an Ironman is a 140 mile race involving swimming, biking, and running. To prepare for this goal, I know I’ve needed to continuously improve my running ability, so each time I run I use my phone to track my mile times. Here is a graph of my mile times:

When we track progress, we make progress. When we stop tracking, one of two things usually happens: 1) we make no progress or 2) our progress begins to reverse.

In the example you can see when there is consistent tracking, mile times generally improved. On the contrary, you can see when tracking stopped, mile times showed no progress or worsened. In the same way that tracking helps improve running, if you want to have a top recruiting chapter, tracking is essential to ensure performance.

Here are 4 steps to begin tracking relationships with PNMs:

1) Keep a list of potential new members where all of your existing members can contribute people they know.

2) Everyone should track interactions as they get to know each PNM — on your names list, each member should have the ability to write and view notes.

3) Look for specific characteristics in a PNM that matches your organization’s values. Take note in your names list.

4) Establish a repeatable process to see which PNMs are most promising — use a Status ranking system to track each PNM through the process.

By now you might be asking, “If we can track relationships in Google Docs, why do we need ChapterBuilder?” While we’ve seen many advantages to tracking in ChapterBulder, groups have confirmed that if we make tracking easier, we will track more often. ChapterBuilder makes tracking easier. Let’s face it — sometimes the person who’s great at forming relationships is not the person who enjoys using google doc spreadsheets.

We’re constantly working to make ChapterBuilder the easiest way to track relationships, so you can focus on meeting more people — helping you be more selective than ever before — when you’re focused on recruiting the best people for your group.

What goals have you set in your chapter and how do you track them?